Supporting Developers
Apple November 2nd, 2007To put it bluntly, I’m rather stunned by a majority of the reaction to the release of Twitterrific 3.0 this morning by The Iconfactory. The two things which are creating controversy include the decision to include ads in the application, and the new registration structure put in place by the Iconfactory team.
The list of recent tweets showing up in the application are currently packed with mixed emotion by the introduction of ads. To say the least, I’m quite disappointed with the reaction by some people as outlined below.
Adverts
The ads are provided by an exclusive advertising service called The Deck. The Deck ads are run on just twenty sites, and reach millions of users a month.
There’s nothing more to say other than ads run on The Deck are elegant. They have to be. The audience of the sites they’re run on silently demand them to be. Check out some of the current advertisers and their ads here.
Twitterrific has gone from a fun side project to a full-fledged application that is enjoyed by tens of thousands of users every day. This growing user base reports bugs, requests new feature sets and regularly sends support questions. All of these things take time, and ultimately money, to make a reality.
Adding inline advertising via The Deck allows us to keep the app “free” without crippling any of its features. Hope you can understand our point of view. Thanks for listening.
These ads are displayed at the rate of one per hour in-line with tweets from your contacts. If you’ve got more than a few dozen friends on Twitter you’ll hardly notice them. Not that they’re actually a problem, I find myself clicking on them quite often as the content is attractive. One of the pluses of running with The Deck.
Those users who prefer to run Twitterrific ad-free can choose to register the program for $14.95.
Read that statement closely. The users who prefer to run ad free. There’s no expectation for you to purchase it. There’s no limitation of how many days you can run the application for before needing to purchase it, and there’s no features locked out from users who haven’t purchased it.
Twitterrific 3.0 can be used completely free of charge if you wish. Registering simply eliminates advertising from the tweet timeline. The option to register the application removes the one advertisement per hour from the stream of tweets - nothing more, nothing less.
Recurring
Highly regarded as a tool which makes Twitter worth using, tens of thousands of Mac users run Twitterrific around the clock. On my Mac Pro, it’s running 24 hours a day, 7 days a week. That can’t be said about many other applications.
After a quick glance at my dock looking at which applications have been open for some time, the majority cost money to register. NewsFire, Transmit, MarsEdit, Aperture, Xtorrent - all of these applications cost to register, and in my instance, many are used less than Twitterrific (while costing more).
I don’t have a problem paying for an application to support the developers, regardless of if it was originally released freely or not. If a company is constantly putting out new versions to an application you spend a lot of time using, a small fee to help out with future versions/features is a small price to pay. After-all, the life of a Mac developer is a lot of hard work.
November 2nd, 2007 at 12:07 pm
24 hours a day, 7 days a week. Can we not turn it off for a while. Have you not heard of global warming? :)
November 2nd, 2007 at 12:10 pm
I have no idea what all this fuss is about, it’s a great application that they are providing for free. The ad are barely intrusive.
November 2nd, 2007 at 12:11 pm
I agree completely.
I’m sure that if most freeware software went mainstream, the developers should and would (rightly) expect an income for their work. Afterall, I’d imagine software development is massively more difficult when your user base is large enough to be receiving a flood of feature requests and bug reports…
November 2nd, 2007 at 12:20 pm
Agree.
For the developement and support of Twitterrific the team from The Iconfactory needs time, which — as we all know — equals money, at least to some degree. I have no problem with an ad per hour as a compensation for the time they invest.
November 2nd, 2007 at 12:37 pm
I’m not terribly happy that they’ve effectively forced Leopard users to use their new version, but I think everyone’s bitching about the ads is ridiculous. I love The Deck ads; they’re always good quality and they’re not intrusive like every other ad on the internet.
I only just updated so I haven’t see how the ads are implemented yet, but I think I’ll likely register my copy anyways. I love Twitterrific more than any other app on my system.
November 2nd, 2007 at 12:48 pm
Hey, just noticed a typo in the second to last paragraph: their is no close parentheses.
November 2nd, 2007 at 1:08 pm
Yes good they are making money, i cant wait to get my mac i would buy it My tweet is going a bit mad wit people saying what program or phone they are using to tweet about the tweeter device ROFL!
You should reply to my email Glenn!
November 2nd, 2007 at 1:28 pm
I like Twitterrific 3.0. I love Direct Messages in Twitterrific. So convenient. I would love to see 30 second, or 1 minute updates still in Twitterrific. That would be nice. I haven’t seen an ad yet, but from what I’ve seen in a screenshot from Michael, from your screen Glenn, they look quite nice. The Deck is a great advertiser, I’m glad Twitterrific went with them! :)
November 2nd, 2007 at 1:38 pm
I don’t like the ads, but I don’t like spending money either. I guess for the time being, until I can decide what I want to do, I’m just going to use twitter.com for everything. Ad-free and $0, haha.
November 2nd, 2007 at 2:07 pm
I’m fine with 2.1, the ads will eventually get to me, and 2.1 runs fine for me on Leopard, unlike other people. 3.0 is just more unnecessary stuff. I don’t think this is an app that should be paid for, but I can’t not agree that devs should be supported. I’ll be keeping the free version, 2.1, thanks.
November 2nd, 2007 at 2:39 pm
AHAHAHAHAHAHAHAHA…
you paid for xTorrent…
AHAHAHAHAHAHAHAHA…
just kidding, what made you choose that over Transmission?
November 2nd, 2007 at 2:58 pm
I think the whole issue here is that Twitterific went from a freeware and ad-free app to one that’s filled with ads and payable. If they’d released it this way from the very beginning, I highly doubt there would be such a fuss about it. But allowing your users to use it for free and come to rely on it, and then deciding to do this is not something I agree with. And we’re not all made of money to just buy an app that tickles our fancy whenever we want.
I don’t mind ads, but within an app of this nature, I don’t really find that very acceptable, whether the ads are ‘nice’ or not. I sort of feel like, with the sheer amount of people using it, they just couldn’t help the temptation of making stacks of money with it. This is the sort of area where closed freeware and open-source software really shine, and also promote people staying connected. I’m all for that. And to be honest, I’d rather Twitterific remain freeware and get updated less than what it has become.
I’ll be using 2.1 for as long as I can. It works perfectly fine. When I upgrade to Leopard, I might just use one of the other freeware alternatives that do pretty much the same thing - for free and without ads. Or even just Twitter’s IM system itself, with Adium.
November 2nd, 2007 at 3:39 pm
I agree with reemixx above — it’s just a bad surprise to see Twitterrific become a pay-for app, even if $15 isn’t a lot. Twitterrific, like Quicksilver, was always this cool little piece of freeware that everyone loved. It’s even better now, but the price makes it less appealing. And even if the ads are the best, most relevant, less obtrusive ads ever, there’s still ads, and let’s just say there’s enough advertisement in my daily life ;)
I understand the Iconfactory needs to make money, that’s fine, and maybe this is a good decision, but it’s kind of a small negative shock to many people. I’ll be sticking with 2.1 as well… for now.
November 2nd, 2007 at 4:59 pm
Glenn, thanks for your thoughtful words regarding the release of Twitterrific 3.0. Like anything that people feel passionately about, there will always people on both sides of an issue. Some people will support our efforts and some will choose not to. Users need to know that we understand their decision either way. Thanks again!
November 2nd, 2007 at 10:54 pm
I’m STAGGERED that people are complaining of coughing up $15 for something that works elegantly and robustly.
If they are that tight, they have the ad option - what a hardship, one ad per hour. My heart bleeds.
My God.
November 2nd, 2007 at 11:20 pm
Frankly, all this fuss about Twitteriffic ads is ridiculous. Personally, I’ve been getting icons and other stuff from the Iconfactory (for free) for seven years now - they deserve the $15, especially from people who live on Twitter. Furthermore, the ads are very unobtrusive, I fail to see how anyone could be annoyed by them.
November 3rd, 2007 at 2:35 am
Agreed. If you haven’t tried out or seen the Twitterrific ads yet, then I can understand why you could oppose the idea, but really they’re very unbotrusive and classy…
November 3rd, 2007 at 2:55 am
I live twitter and i don’t mid the ads they appear in the pownce app so i am used to it
November 3rd, 2007 at 8:11 am
15 dollars for “that” app, yeah right. People will rather use twitter.com for free
November 3rd, 2007 at 9:27 am
I agree with Oliver. I’ve never really used twitteriffic, or really felt that I needed to. I don’t mean to spoil anyone’s fun - but I just use the twitter website.
November 3rd, 2007 at 1:36 pm
I haven’t used the new twitterific because i use pownce, but pownce is full of ads. It doesnt bother me especially when i get it for free.
November 4th, 2007 at 3:17 am
I think the worst thing the Iconfactory could have done was put the Twitterific price as $14.95 on the software page, because short-sighted people are instantly going to think ‘Oh we have to pay for it now, lets move clients’. Someone needs to tell the Iconfactory to change it, maybe to a FREE/$14.95.
But I totally agree, the ads are so unobtrusive that it’s hard to see why people would pay the $14.95. However, I have, just to help them out a bit.
November 4th, 2007 at 4:08 am
At least the ads in Twitterrific look NICE :P
I found the pownce ones too hidden, so if I expanded a message, it’d go to the website, and one I didn’t really care about. I like Twitterrific’s ads a lot more…
November 5th, 2007 at 9:53 am
Glenn i totally agree with you some people really pirates much and they cannot be bothered pay little for what they owe to the developers. Although for the average joe wanting photoshop i think there prices are too high.
November 5th, 2007 at 9:54 am
For the average Joe wanting Photoshop, they have Pixelmator ;-)
November 6th, 2007 at 7:14 am
Vector shapes and layer effects are tools I often use to expedite designing web pages in Photoshop, and unfortunately they are not available in Pixelmator… Maybe in version 2? Until then, or until I get a significant raise, a pirate version of Photoshop will have to do. However, I have payed hundreds and hundreds for things like Xylescope, PodWorks, Transmit, Coda, Candybar, etc. Even DeliciousLibrary, though I’m not sure why, since I don’t use it much…
But let’s dispense with the smoke and mirrors… Pirating is pirating — I’m just trying to improve my computer karma buy supporting as many small devs as possible, working up to the big guys. In the end, it’s better to be running everything legally. I even bought a family version of Leopard when I could’ve used a single license to upgrade my macs along with my family’s.
November 6th, 2007 at 7:56 am
reemixx: “But allowing your users to use it for free and come to rely on it, and then deciding to do this is not something I agree with. And we’re not all made of money to just buy an app that tickles our fancy whenever we want.”
The problem is that with an application comes support costs and development costs. The alternative is not to spend any time adding new features/fixing bugs or answering support email, essentially to abandon it. If it’s something you enjoy doing then fine, but developers are just trying to make money. And if you use Twitterriffic every day then it’s hardly something that tickles your fancy, and even if not it’s only $15.
November 6th, 2007 at 4:47 pm
Mmm, i’d have to agree.
November 7th, 2007 at 6:47 am
Honestly, I don’t know why anyone is crying over this. A serial is already available at MSJ. Likewise with most other programs. Seriously… it is one thing to buy hardware but I haven’t paid for software in years.
November 7th, 2007 at 12:41 pm
Mhm, I’d have to agree
November 7th, 2007 at 2:26 pm
“Seriously… it is one thing to buy hardware but I haven’t paid for software in years.”
Can I have some of whatever you make for a living for free?
November 20th, 2007 at 8:04 am
I can’t use twitterific, (I’m on a Ubuntu system right now) but if I did I don’t think I’d mind the ads very much.
November 30th, 2007 at 1:42 pm
In the end, do ads really bother anyone? Would you rather live with ads ro pay for the software?