6 Ways To Organize Your Mail Application
Productivity August 30th, 2006Dealing with emails can be a nightmare, especially when you have hundreds of unread emails which keep growing by the hour, and dozens of flagged messages which need following-up on. Here’s a few simple actions you can take to clear your inbox.
6. Mail Checking
Change your mail checking preference to 15 or 30 minute intervals. Do not stop work to answer emails as they arrive, instead set aside time each hour to briefly deal with your incoming emails.
5. Actionable Folders
Create 3 folders and name them Follow-Up, Interesting & To Do. Then, as you check your emails file them straight into the applicable folder.
Later, when you have time you can go straight to these folders folder and work through them. It will be much quicker to see what needs attending to and you are more likely to might be motivated to spare a few minutes clearing your to-do folder.
4. Sub Folders
Organization is the key to accessing any saved emails. Having 2000 emails in one folder is a sure-fire road map to confusion and lost information.
Create folders, then subfolders residing inside these. For example for this blog I have this folder structure set up in Mail:

Do this for each different project you are working on, and as you get a related email file it right away. If it needs to be followed up move it into that folder, then to it’s normal resting place once it’s been actioned.
3. Inbox Clearing
Keep your inbox clear, do not be tempted to use it as a storage box. Each evening before you log off the computer make sure there is nothing left in your inbox. Go through each and every email and file it. Place it in its respective folder, or if it requires action put it in your Follow-Up, Interesting or To Do folders.
This allows you to start the next day fresh and organized.
2. Delete Old Messages
Get that delete button working. Sit down for an hour (or however long it takes) and sort through every single email in Mail. Press Delete on anything you will never need again. After this long deleting session it should be a lot easier to keep on top of the size of your Mail database.
Searching will be faster, and finding files will be more efficient.
1. Smart Folders
Receiving hundreds of emails each day? Filters, otherwise known as “Smart Folders”, are your answer.
Let’s say you run three blogs, create three smart folders with the rules:

This way you can keep different type of email in different places, and will have no confusion on what the email is related to.
Want more Apple Mail tips? Checkout any one of these articles for more tips and tricks.
57 Thoughts On “6 Ways To Organize Your Mail Application”
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September 23rd, 2006 at 3:33 pm
“Create 3 folders and name them Follow-Up, Interesting & To Do. Then, as you check your emails file them straight into the applicable folder.”
Simple, but a very good idea. Thanks!
September 23rd, 2006 at 3:34 pm
6. Well, I’d still keep it to 5 but changed my habit to check it only after my work is done. This may be useful initially to break your habit though. 5. I have “Smart Folder” for these which are like “Flagged” for the ones that I flagged and these are ones that I will follow up and interesting, then I have “Unread” for all unread mails that comes in so I can check all unread mails (for all my mail account) at one go. 4. Mine is a mixed blend of Smart Folders and Normal Folder with appropriate Filters. Some filters even “Mark them Read” and shoved off in the folder – for the likes of the SVN and Trac notifications of our deve team are just there so I can scan them when I like. Btw, MailActOn would be a good tool to have here for this one (it is free and is availabel at http://www.indev.ca/MailActOn.html). 3. I use to have my Outlook to do automatic Archives every 7 days and use to separate archives every 6 months when I was on Windows but have been looking every since I converted to Mac that can do an archive for my Mail but still keeps it for me to look for whenever I want. Any idea? 2. I would rather NEVER delete mails save for Spams but I have talked to people who even loves to collect spams mails and just keep it. What about using Gmail as your Mail Archiver. Read a relevant Article I wrote today – http://www.brajeshwar.com/archives/2006/08/is-gmail-the-best-spam-filter-for-your-domain/ 1. As mentioned above, the answer is the usage of both “Smart Folders” and Normal Folder with Filters appropriately.
September 23rd, 2006 at 3:34 pm
think this could have been done in “3 Ways to Organize” but interesting ideas. :)
September 23rd, 2006 at 3:34 pm
Thanks for the tips. I’ll try a few out and see if it helps me get organized. I’ve got to seriously take some time and tweak my Thunderbird settings but I never seem to get around to it. Maybe now is as good a time as any.
September 23rd, 2006 at 3:35 pm
Thanks for the tips Glenn. #6 is my worst offense, especially at work. I tend to stop whatever it is I’m doing when an email arrives so that I can tend to it. What I should really do is turn off the notification that pops up on my desktop every time a new email arrives. If I’m not instantly notified when a new email arrives, I won’t feel bad about neglecting it for 15 or 20 minutes until I finish what I’m working on.
September 23rd, 2006 at 3:35 pm
e-mail=documentation
September 23rd, 2006 at 3:35 pm
Nice tips. I do something similar but not exactly like that. I actually group my mails into separate sub-folders per project instead of the aforementioned Todo, Interesting, and Follow-up groupings. To actually track what I need to do and what I need to follow-up, I flag them using different coloured flags in outlook (say Red Flag for To do, Blue Flag for Important Info, Green for Follow-up, and so on). I then setup search folders pertaining to each of the flags…
Then when I’m done with the task, I just mark the flag as complete.
This way, I can keep track of all the info for specific project, but then be able to track my To Dos.
Note that I also assign myself tasks by sending blank e-mails to myself either from my Office PC or via my phone if something comes up while I’m away from my desk.
September 23rd, 2006 at 3:36 pm
I was about to add such labels to Gmail, and I realized that I largely use the “starred” feature for all three. I try to keep my inbox to one page (50, for me) of conversations so a smallish list of stars is fine. Also, I have 2 gmail accounts – standard, and list/public, that I use for list discussions etc. This keeps my private one quiet – I don’t even see the other account until I make a specific effort to look at that account – and I use IE for that (Firefox on the standard one) so I can auto-login to both.
I also find that using Gmail exclusively means I don’t keep my email open – I only open it every 30 minutes or so – which is much better than my old Thunderbird/Outlook behaviour!
September 23rd, 2006 at 3:36 pm
Nope. Why spend all that time sorting out e-mail? Sure, for some things, it’s worthwhile. But for most, my advice is LEAVE it in the inbox, and use quality search tools when you need to find something. And “set time aside each hour”??! I don’t live in a world like that.
September 23rd, 2006 at 3:37 pm
Thanks for the great tips!
September 23rd, 2006 at 3:37 pm
in my experience, sorting/viewing your mail by “conversation” instead of date/sender helps tremendously! it “lessens” the number of items in your inbox and makes it easy to look for related/relevant emails.
Gmail, which i use, sorts emails automatically by conversation. and i agree with some of the people here, that the “Starred” function is very useful. i use it as my “to do” list. whenever i see an important email, i “star” it. whenever i wanna see my “to do list”, i just click on my “Starred” emails.
September 23rd, 2006 at 3:38 pm
Some good points but you failed to deal with the most insideously ignored folder of all – Sent Items. As an admin, it is inevitable the one that fills a mailbox as noone sorts it.
September 23rd, 2006 at 3:38 pm
With Thunderbird I use the Inbox as the Sent folder and view it threaded. That way when a discussion is complete, I can file or delete the whole list of emails. I can even pare the thread down to the 1 or 2 most important, as all of the replies inevitably have a copy of the originals.
I also tend to apply labels to emails to set as todo and followup instead of seperate folders.
September 23rd, 2006 at 3:38 pm
one more tip (i use it on my gmail account, but it should apply to other email systems as well).
i send all my news subscriptions as well as any perishable emails directly to trash. whenever i have time, thats where i read them. and if i never do, they get quietly deleted.
September 23rd, 2006 at 3:39 pm
There is some really good advice here, I will have to try it out and see how it goes. Thanks Glenn!
September 23rd, 2006 at 3:39 pm
What I can foresee is a great deal of people making the system-wide Leopard To-Do service “the feature” the makes them jump ship… specially if, as promised, lots of applications appear that can tap into that service, so that you can follow-up an e-mail from within iWork, for instance…
September 23rd, 2006 at 3:40 pm
Great tips all around. Managing a lot fo websites I do this:
Separate by domains and use rules to file new mail for each domain into its proper folder straight away.
I like the perishable emails into the trash idea. Im doing that now ;)
September 23rd, 2006 at 3:40 pm
I agree with another poster that using a good search tool (for example, Google Desktop on my Windows box) is an enormous time saver
September 23rd, 2006 at 3:40 pm
get NEOFree, its awesome.
September 23rd, 2006 at 3:41 pm
Glenn—A great set of simple yet immensely useful tips. I must also compliment you on your writing. If you’re really 14 years old, you are well ahead of your peers in writing skills. Heck, you’re way ahead of many people three times your age!
September 23rd, 2006 at 3:41 pm
Glenn: Thanks for the pointers. I had planned to post my own list of e-mail organization tips to my blog, but you did all the work for me!
September 23rd, 2006 at 3:41 pm
Nice tip – especially #5. I do something similar with @Wait and @Today folders, but I think I like your convention (esp. “Interesting”) and might try it.
Thanks!
September 23rd, 2006 at 3:42 pm
What’s the difference between “follow-up” and “to do”? They both seem to suggest action required
September 23rd, 2006 at 3:42 pm
great tips will definatly use them
September 23rd, 2006 at 3:43 pm
Good points indeed. Being a GTD fan, I certainly following a variation on item 5.
Regarding item 4, I disagree. I have found that having multiple layes of folders and sub-folders has built up internal resistance towards proper filing.
Instead, I have reverted to a one-tier structure, and blogged about it just yesterday.
http://www.desparoz.com/index.php/2006/09/01/the-value-of-a-one-tiered-folder-structure/
I believe that a one tier structure is far better, but of course this relies on semi-regular management and purging of unrequired folders and messages.
September 23rd, 2006 at 3:43 pm
You know, I really don’t think it’s necessary to create folders to stay organized. Sure, your Inbox might *look* prettier, but nothing really has changed. Most email applications have sophisticated search functions that allow you to find exactly what you’re looking for regardless of where the message is. You can usually search by keyword, subject, or sender.
Granted, I don’t get hundreds of emails per day, but I do get a fair amout. I don’t use folders and have never “lost” anything in my Inbox.
September 23rd, 2006 at 3:43 pm
Interesting post – thanks Glenn.
What’s the difference between Follow-Up and To Do?
September 23rd, 2006 at 3:44 pm
I’d be fired if I set my email client to receive so infrequently. Maybe this is good advice for small business and home users. But in my enterprise and job position – I need realtime…
Not applicable.
September 23rd, 2006 at 3:44 pm
agree with most. i’m an Inbox Zero fan. Definitie productivity boost noticed when I turned off all mail notification. Now I check mail hourly and process everything into action items or delete, then I spend the hour working thru the actions one by one in priority order. The thing I disagree with most is separating mail into many different folders. That’s what google search is for. I separate things into a WIP and To-Do, and Someday Maybe (how GTD of me) folder. Everything else goes into Deleted Items which auto purges items older than 3 months. Let your favorite search tool manage searching for items when you need them rather than waste brain cycles figuring out where you stored things. Of course, that’s what works for me. ymmv.
September 23rd, 2006 at 3:44 pm
THANK YOU! THANK YOU! THANK YOU! You have just saved me days of work, the embarassment of lost projects, and money, as well.
September 23rd, 2006 at 3:45 pm
Just finished applying your tips. Excellent work. Thank you!
September 23rd, 2006 at 3:45 pm
I keep all emails in my inbox. Spotlight search and smart folders help me find and sort any I need. This way all my email is synced to my .Mac account and I can access all my email from anywhere.
September 23rd, 2006 at 3:46 pm
But the at work, when using windows, I’m forced to keep a clean inbox, because search in Lotus Notes is abysmal.
September 23rd, 2006 at 3:46 pm
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September 23rd, 2006 at 3:46 pm
I think this just needed one tip: BE ORGANISED! I find people with messy mail boxes are usually
September 23rd, 2006 at 3:47 pm
Sometimes I want to delete things, but not right away. E.g. an offer that expires next month. One of my folders is “del_endof200611″. When November is over, I delete all the messages in that folder.
September 23rd, 2006 at 3:47 pm
I’m not sure I agree, even though I find your comments useful…
How many times have I gone through and created a gazillion folders to get organized, then forget what folder I copied the email into? Then, what if I have an email that could apply to two seperate folders?
e.g. from this person, but part of that project? (depending on how you make your folders)
I know this varies by person, but I find myself using the search option in Outlook (at work) and Google search (personal) way more often than one would think, even if I have a bunch of folders…
September 23rd, 2006 at 3:48 pm
folders in Apple Mail should’t work like file folders, ie: like a file folder, you can add emails to the folder *and* the sub-folders.
when you choose the folder you see only the messages on *that* folder; when you choose the sub-folder you see the messages on the sub-folder.
most of the times I feel that it would be more useful if, when the folder is selected, you could see all the messages form the folder and *all* the sub-folders.
September 24th, 2006 at 7:16 am
A few people have asked about the difference between follow-up and to do. I have a similar system for my email. I’m using follow-up for things you subsequently need to check on, like an email to someone to make some change. To do is for things that I need to take action on.
November 23rd, 2006 at 5:43 pm
Nice tip Tom.
January 2nd, 2007 at 12:24 pm
I usually read and reply right as the email comes in. I think now I will use some of the tips. Just I like to keep all of my emails, just to be safe.
January 3rd, 2007 at 6:36 am
I used these to ‘loosely’ organize my Mail, it’s worked a charm!
January 17th, 2007 at 10:14 pm
Update: Article polished and cleaned up a little.
March 29th, 2007 at 9:54 am
Although I have several smart folders and rules set-up I still use my inbox as a storage bin and keep messages that require action as un-read. But I like the way you do it better.
October 19th, 2007 at 1:27 am
And Now, there is Bacn - Email you want, just not right now.
Basically its for all those “Someone is now following you on Twitter”, or “You’ve been poked by Someone on Facebook” emails. They aren’t spam, they are information you want, just not now.
March 5th, 2008 at 4:27 am
I like the clearing your inbox every night. I’m going to have to try that tonight